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Wix Engineering Blog
Wix engineering blog tells the story of our daily challenges and our way of solving them. Read about architecture, scaling, mobile and web development.
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How AI is Reshaping R&D at Wix: A Journey, Not Just an Upgrade
The AI era is no longer a distant horizon - it’s here, reshaping how we build, design, and collaborate. At Wix, we’re not just keeping...
21 minutes ago4 min read
How Wix’s AI Site-Chat Redefines Chatbots with Adaptive Feedback and Dynamic Knowledge
Artificial Intelligence (AI) and Natural Language Processing (NLP) have rapidly advanced, leading to the widespread use of AI-powered...
Jan 59 min read
AI for Customer Care Routing at Wix - Making The First Step of Reinforcement Learning
Please notice: This post is part 2 of " AI for Revolutionizing Customer Care Routing System at Wix ". Call centers, similar to most...
Nov 19, 20249 min read
Real-World Forecasting with Deep Learning: How We Do It at Wix
In recent years, deep learning (DL) models have shown remarkable potential in the field of forecasting. Models such as  DeepAR ,  ...
Nov 4, 20248 min read
AI for Revolutionizing Customer Care Routing System at Wix
Call centers, similar to most queueing systems, are traditionally optimized to minimize customers waiting time. Nevertheless, anyone who...
Aug 29, 202412 min read
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