AI for Customer Care Routing at Wix - Making The First Step of Reinforcement Learning
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Wix Engineering Blog
Wix engineering blog tells the story of our daily challenges and our way of solving them. Read about architecture, scaling, mobile and web development.
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Please notice: This post is part 2 of " AI for Revolutionizing Customer Care Routing System at Wix ". Call centers, similar to most...
Nov 48 min read
Real-World Forecasting with Deep Learning: How We Do It at Wix
In recent years, deep learning (DL) models have shown remarkable potential in the field of forecasting. Models such as DeepAR , ...
Sep 159 min read
Customizing LLMs for Enterprise Data Using Domain Adaptation: The Wix Journey
Large Language Models (LLMs) have very strong general-purpose capabilities which allow them to solve complex problems. Many organizations...
Sep 1013 min read
Exclusive Interview with Avishai Abrahami
As we celebrated International Programmers' Day 2024 last week, we thought it would be a great time to sit down with one of Wix’s first...
Apr 179 min read
SageMaker Batch Transform Unleashed: My Journey at Wix to Achieve Scalable ML
Insights and Lessons Learned from Wix's Implementation of AWS SageMaker Batch Transform for Streamlined ML Deployment at scale. Photo...
Feb 139 min read
Looking Back at 2023 - Wix Engineering
We love telling the story of our daily challenges and how we solved them. Throughout 2023, we shared our experience and insights on...
Sep 10, 20236 min read
Special Interview with Scott Chacon: GitHub’s Co-Founder
This year, our keynote speaker for Wix Engineering Conference 2023 is none other than Scott Chacon, the CEO and Co-Founder of GitButler,...
Jul 5, 20238 min read
Meet Gilad Barkan: An AI-Driven Interview with Wix’s Head of Data Science Guild
As a followup to our meetup “AI @ Wix: A Cross Review of Data Science, Engineering and Generative AI at Wix”, we sat with Gilad Barkan...
Jun 8, 20238 min read
Master the Art of Data Science Collaboration: 5 Steps for Initiating Projects that Impact Millions
Building models that impact millions of people is the greatest perk I am fortunate to have as part of the Data Science group at Wix....
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